Submit a Service Request
The Somerville Direct mobile app or QAlert system is not intended to report emergencies. Please call 911 if this is an emergency incident that requires immediate Police, Fire or EMS response.
Submit a new Service Request
- 1. Personal Info
- 2. Where and What
- 3. Details
- 4. Confirm
Please provide us with the following information regarding your request:
Where is the issue?
Search for an address, or drag the pin to the map to mark the location of the issue.
What type of issue? *
Enter any comments you may have regarding this issue:
For certain issues, it's helpful to provide photos or documents to help us understand the issue. If you have any such files, please add them here.
Your service request has been submitted. Below are the details. Please keep this information for your records. We will notify you when there are updates to the status of your request, based on your selected notification preferences.
What would you like to do now?